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FEELWORLD 4K12X 4K PTZ Camera 12X Optical Zoom AI Tracking HDMI USB IP Remote Control(AU Plug)
FEELWORLD 4K12X 4K PTZ Camera 12X Optical Zoom AI Tracking HDMI USB IP Remote Control(AU Plug)
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R20 Credit for delay | 15-day no update refund | 30-day no delivery refund
1. 8.51M megapixel high quality SNY CMOS sensor
2. Up to 4K 30fps , presenting ultra clear and vivid image
3. 12X optical zoom lens and 80.5 degree wide angle lens
4. Simultaneous HDMI, USB3.0, IP Streaming video out, easily for professional video production
5. PoE(Power over Ethernet) supported
6. Auto focus, smart frame capture everyone
7. Support H.265/H.264 encoding which makes motion video fluent and clear even with less than ideal bandwidth conditions.
8. Advanced 2D/3D noise reduction technology further reduces the noise while ensuring high image clarity
9. High speed and silent pan/tilt, capture all the actions
10. Multiple control protocol and network protocol
11. Support real-time AI tracking and zone tracking
12. Ideal for online education, live streaming, video conference, Tele-medicine, etc.
Specifications:
1. Model: 4K12X
2. Sensor:1/2.8 inch high quality CMOS sensor
3. Effective Pixels: 8.51 megapixel,16:9
4. View Angle: H:7.6 degree(N)～80.5 degree (W)
5. Iris: F1.8 ～ F3.6
6. Digital Zoom:15X
7. Optical Zoom: 12X
9. Minimum Illumination: 0.5Lux(F1.8, AGC ON)
10. DNR: 2D & 3D
11. White Balance: Auto/Manual/One-push/Specified Color Temperature
12. Focus: Auto/Manual/One-push
13. Exposure: Auto, Manual, Shutter Priority, Iris Priority, Brightness Priority
14. Iris Mode: F1.8 ~ F11, CLOSE
15. Shutter Speed: 1/25～1/20000
16. BLC: On/Off
17. Dynamic Range: Off,1~8
18. Video Adjustment: Brightness, Chromaticity, Saturation, Contrast, Sharpness, Black And White Mode, Gamma Curve
19. SNR: Less 50dB
Input/output Interface
1. Interface: HDMI, LAN(POE), USB3.0, A-IN, RS232-IN, DC12V Power Supply
2. Video Output: HDMI, USB3.0, LAN(support PoE)
3. Video Compression Format: LAN: H.264, H.265; USB: MJPG, H264, YUY2, NV12
4. Audio Interface: Double track 3.5mm linear input
5. Audio Compression Format: AAC
6. LAN Interface: 10M/100M/1000M adaptive Ethernet port, support POE power supply, support audio and video output
7. Control Interface: RS232-IN
8. Control Protocol: VISCA/Pelco-D/Pelco-P
9. Serial Port Communication Protocols: VISCA/Pelco-D/Pelco-P
10. USB Communication Protocols: UVC (Video Communication Protocol), UAC(Audio Communication Protocol)
11. Network Protocol: RTSP, RTMP, ONVIF, GB/T28181, VISCA OVER IP, IP VISCA, RTMPS, SRT, support remote upgrade, remote reboot, remote reset
12. Power Supply: HEC3800 Power Socket(DC12V)
PTZ Parameters
1. Pan Rotation: -170 degree ~ +170 degree
2. Tilt Rotation: -30 degree ~ +30 degree
3. Pan Control Speed: 0.1~45 degree/sec
4. Tilt Control Speed: 0.1~30 degree/sec
5. Preset Speed: Pan: 45 degree/sec, Tilt: 30 degree/sec
6. Preset Number: 255 presets(10 via remote control)
Video Signal
1. HDMI: 4KP30 / 25,1080P60 / 59.94 / 50 / 30 / 29.97 / 25,720P 60 / 59.94 / 50
2. USB Main Stream YUY2 / NV12: 1920x1080 10 / 5fps; 1280x720 25 / 20 / 15 / 10 / 5fps; 1024x576 / 800x600 / 800x448 / 640x360 / 480x270 / 320x180 30 / 25 / 20 / 15 / 10 / 5fps;
3. USB Main Stream MJPG / H264: 3840x2160 / 2560x1440 / 1920x1080 / 1600x896 / 1280x720 / 1024x576 / 960x540 / 800x600 / 800x448 / 720x576 / 720x480 / 640x360 / 640x480 / 480x270 / 352x288 / 320x240 30 / 25 / 20 / 15 / 10 / 5fps
4. USB Sub-stream YUY2 / NV12: 1280x720 / 1024x576 / 800x600 / 800x448 / 640x360 / 640x480 / 480x270 / 320x180 30 / 25 / 20 / 15 / 10 / 5fps
5. USB Sub-stream MJPG / H264: 1920x1080 / 1600x896 / 1280x720 / 1024x576 / 960x540 / 800x600 / 800x448 / 720x576 / 720x480 / 640x360 / 640x480 / 480x270 / 352x288 / 320x240 30 / 25 / 20 / 15 / 10 / 5fps
Other Parameters
1. Input Voltage: 12V/1A
2. Input Current: Less than 1A
3. Power Consumption: Less than or equal to 12W
4. Dimension: 130.46x118.44x165.34mm
5. Unit Weigh: 1.025kg
Package List:
1. PTZ Camera x 1
2. Power Adapter x 1
3. Remote Control x 1
4. USB-C to USB-A Cable x 1
5. RS232 Terminal Block x 1
6. Wall Mount Bracket x 1
7. Quick Start Guide x 1
Shipping Info
Shipping Info
Order Fulfilment & Logistics Partner
To offer our selection of global tech items, we fulfil every order directly from our partner warehouses in China. We've partnered with Buffalo International Logistics, specialists in the China-to-South Africa trade lane, to manage all deliveries.
Electronic Device Imports: All electronic devices are properly imported through customs with full duty payment. Individual ICASA certifications are not held. See our Regulatory Compliance page for complete transparency.
Handling & Transit Times
- Order Cut-Off Time: 2 PM South African Standard Time
- Handling Time: Your order will be processed and dispatched from the warehouse within 1–3 business days.
- Transit Time: Once dispatched, our standard shipping service aims for a transit time of 7–15 business days to any address in South Africa. This is an estimated delivery window based on the efficient air freight and priority customs clearance services provided by our logistics partner, Buffalo.
- Please note: While we strive to meet these estimates, delivery times may occasionally vary due to factors such as remote delivery locations or public holidays in South Africa.
All-Inclusive Pricing: No Hidden Fees
All products are legally imported through South African customs using DDP (Delivered Duty Paid) shipping. We handle all customs duties and import costs on your behalf through KifTech's import licence. Prices are final and all-inclusive due to our DDP shipping method. The price you see at checkout is the final price you pay. You will not be asked for any additional payments upon delivery.
Shipping Costs
- Free Shipping: We offer free standard shipping by (Courier company: BUFFALO) on all orders.
Shipping Service
Our standard shipping service is optimised for a balance of speed and reliability. At this time, we do not offer a separate, premium-priced express shipping tier.
Order Tracking
You will receive an email with a Buffalo tracking link as soon as your parcel leaves the warehouse. Tracking updates may take 24-48 hours to appear in the system. This allows you to monitor your delivery's progress from origin to your doorstep.
Business Days
Our fulfilment and shipping operations run from Monday to Friday, excluding public holidays.
Service Area
We currently ship only within South Africa.
Delivery Issues
If you experience delivery problems:
- Contact us immediately at support@kiftech.co.za
- Provide your order number and tracking information
- We'll investigate and resolve within 1 business day
Our Shipping Guarantee
- R20 Credit: For deliveries beyond promised timeframe
- 15-Day Protection: Free reshipment if no tracking updates for 15+ days
- 30-Day Guarantee: Full refund or reshipment if not delivered within 30 days
Contact Information
Shipping questions:
Email: support@kiftech.co.za
Phone: +27 61 520 5171
Customer Care Hours: Weekdays: 9.00 AM - 5.00 PM
Return Info
Return Info
Change-of-Mind Returns (30 Days)
Changed your mind? No problem. You have 30 days from the day of delivery to return an item for a full refund. To be eligible, the item must be in new, unused condition with its original tags and packaging. Please note that gift cards are non-refundable.
Faulty or Damaged Items (6-Month Guarantee)
We stand by our quality. If your item has a manufacturing fault, you can return it within six months of delivery at our cost. You have the right to choose a repair, a replacement, or a full refund.
Items Damaged on Arrival
Please inspect your order upon delivery. To ensure a swift resolution for items damaged in transit, you must notify us of any visible damage within 48 hours of receiving your order. This allows us to promptly address the issue with our couriers and does not affect your 6-month guarantee for manufacturing faults.
How to Start a Return
You can start a return in one of two ways:
- Online: Log in to your account at account.kiftech.co.za to log your return directly.
- Email: Email us at support@kiftech.co.za with your order number and the reason for the return.
For faulty items, please include photos to help us speed things up. We'll reply with instructions within one business day.
Return Address: All returns are processed at our South African facility. You will not need to ship items internationally—we provide a local South African return address for all returns.
Return Shipping Costs
- For change-of-mind returns, you are responsible for the return shipping cost.
- For faulty, damaged, or incorrect items, we will provide a prepaid shipping label to cover the cost.
Refund Processing
Once we receive and inspect your return, your refund will be processed to your original payment method within 5 business days.
