No, unless explicitly stated otherwise. KifTech specialises in compatible and aftermarket accessories that are designed to work with popular brand devices. Our products are not manufactured by or affiliated with the original device manufacturers (Apple, Samsung, Sony, Garmin, etc.). We clearly label all products as 'Compatible with [Brand]' to ensure transparency.

'Compatible with' means our third-party product is designed to work with the specified device or brand, but it is not an original manufacturer product. These are aftermarket accessories that provide similar functionality to original parts, often at a more affordable price point.

Yes, we are KifTech (Pty) Ltd, a registered South African company (Registration Number: 2025/590184/07) based in Berea, KwaZulu-Natal.

Orders are processed within 1-3 business days and shipped from our partner warehouses in China via Buffalo International Logistics. Standard transit time is 7-15 business days to any address in South Africa. Tracking information is provided once your order ships.

No! All prices on our website are all-inclusive using DDP (Delivered Duty Paid) shipping. We handle all customs duties and import costs through KifTech's import licence before your package reaches you. The price you see at checkout is the final price you pay – no surprise fees upon delivery.

We offer two types of returns:

• Change-of-Mind Returns: 30 days from delivery for unused items in original packaging (customer pays return shipping)
• Faulty/Damaged Items: 6-month guarantee for manufacturing faults (we provide prepaid return shipping)

Items damaged in transit must be reported within 48 hours of delivery.

Please note:

• Our products are compatible/aftermarket accessories, not original manufacturer products
• Compatibility is based on technical specifications and testing, but we recommend verifying with your specific device model
• All electronic devices are properly imported through customs with full duty payment using our DDP shipping method
• Individual ICASA certifications are not held – see our Regulatory Compliance page for transparency

You can reach us:

• Email: support@kiftech.co.za
• Phone: +27 61 520 5171
• Business Hours: Weekdays 9:00 AM - 5:00 PM SAST