Frequently Asked Questions
Are the smartwatches compatible with iPhone and Android?
Most connect to both Android and iOS via a companion app (HiWatch, FitPro, or Zepp). Some features may be limited on iOS depending on the model. Apple Watch bands are Apple Watch-only. Check the product listing for platform compatibility.
How accurate is the heart rate and SpO2 monitoring?
Optical LED sensors provide general wellness tracking โ not medical-grade devices. Suitable for monitoring trends during exercise and daily activity. For best accuracy, wear the watch snugly above the wrist bone.
Can I replace the strap on my smartwatch?
Most smartwatches use standard lug widths (18mm, 20mm, or 22mm) โ interchangeable with aftermarket straps. Check your watch's lug width before ordering a replacement band.